Effective Date: January 1, 2026
Welcome to Visit Odisha Pvt. Ltd. By accessing our website or booking any of our travel services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking.
1. Acceptance of Terms
By using this website or booking any tour, package, transportation, accommodation, or related service offered by Visit Odisha Pvt. Ltd., you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Booking Policy
- All bookings are subject to availability.
- A booking is confirmed only after receiving the required advance payment and written confirmation from Visit Odisha Pvt. Ltd.
- Customers must provide accurate personal information during the booking process.
- We reserve the right to decline or cancel any booking if the required information is incomplete or inaccurate.
3. Pricing and Payments
- All prices are quoted in Indian Rupees (INR) unless otherwise specified.
- Prices may change without prior notice due to government taxes, fuel costs, supplier charges, or other factors beyond our control.
- Full payment must be completed before the commencement of the tour unless otherwise agreed.
- Payment can be made through approved online payment methods or bank transfer.
4. Cancellation and Refund Policy
- Cancellation requests must be submitted in writing via email.
- Refund eligibility depends on the cancellation date and the policies of hotels, transport providers, and other service partners.
- Certain bookings, permits, tickets, or special arrangements may be non-refundable.
- Processing of approved refunds may take 7–15 business days.
5. Changes to Itinerary
Visit Odisha Pvt. Ltd. reserves the right to modify itineraries due to:
- Weather conditions
- Natural disasters
- Government restrictions
- Road closures
- Public holidays
- Safety concerns
- Operational requirements
Every reasonable effort will be made to provide suitable alternatives without compromising the overall travel experience.
6. Customer Responsibilities
Travelers are responsible for:
- Carrying valid government-issued identification.
- Arriving at designated pickup points on time.
- Respecting local customs, traditions, and cultural practices.
- Following the instructions of tour guides and local authorities.
- Maintaining appropriate behavior throughout the journey.
Any damages caused by a traveler to hotels, vehicles, or other property shall be the sole responsibility of the traveler.
7. Health and Fitness
Travelers should ensure they are medically fit for the selected tour.
Visit Odisha Pvt. Ltd. is not responsible for any medical conditions that may arise during the trip. Guests with existing medical conditions should inform us prior to booking.
8. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance covering:
- Trip cancellation
- Medical emergencies
- Personal accidents
- Loss of baggage
- Delays and interruptions
Travel insurance is not included unless explicitly mentioned.
9. Limitation of Liability
Visit Odisha Pvt. Ltd. acts as an intermediary for hotels, transport providers, guides, and other service providers.
We shall not be liable for losses, delays, injuries, accidents, theft, natural disasters, political disturbances, strikes, pandemics, or any events beyond our reasonable control.
Our liability, if any, shall be limited to the amount paid directly to Visit Odisha Pvt. Ltd. for the specific service.
10. Intellectual Property
All website content, including text, photographs, graphics, logos, videos, and design elements, is the property of Visit Odisha Pvt. Ltd. unless otherwise stated.
Unauthorized copying, reproduction, or commercial use of any content is prohibited without prior written permission.
11. Website Usage
Users agree not to:
- Attempt unauthorized access to our website or systems.
- Upload malicious software or harmful content.
- Use the website for unlawful purposes.
- Copy or misuse website content without authorization.
12. Third-Party Services
Our website may contain links to third-party websites or services.
Visit Odisha Pvt. Ltd. is not responsible for the content, policies, or practices of these external websites.
13. Privacy
Personal information collected through our website or booking process is handled in accordance with our Privacy Policy.
We are committed to protecting customer data and maintaining confidentiality.
14. Force Majeure
Visit Odisha Pvt. Ltd. shall not be held responsible for delays, cancellations, or failure to perform services due to circumstances beyond reasonable control, including but not limited to:
- Natural disasters
- Floods
- Cyclones
- Earthquakes
- Government restrictions
- Epidemics or pandemics
- Civil unrest
- War
- Transportation disruptions
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bhubaneswar, Odisha.
16. Contact Information
Visit Odisha Services Pvt. Ltd.
Address:
C -103, Trahi jagannath Enclave, Bhubaneswar – 751002, Odisha, India
Phone: +91 7077769199
Email: info@visit-odisha.com
Email: rajesh@visit-odisha.com
Website: www.visit-odisha.com
By using this website or booking any service with Visit Odisha Pvt. Ltd., you acknowledge that you have read, understood, and agreed to these Terms & Conditions.